Terms of Service
Renewal Agreement

Monthly Agreement - If you enrolled into the Monthly Membership, you are enrolling into a monthly membership where you agree that the amount of $147 US Dollars is charged every 30 days, until cancelation. This gives you access to the membership, private 1-1 coaching, group coaching, courses inside the portal for 30 days.

Annual Agreement - If you enrolled into the Annual Membership, you are enrolling into a membership plan that renews once a year (365 days). You agree to be charged the amount of $1470 US Dollars now. And it will automatically renew every 365 days for 12 month access of the membership and all its benefits. You get two months free as compared to the monthly price. You can cancel at any time by sending us an email. See Cancelation Policy below. When you cancel an annual plan, you have access until the end of the year you've paid for.
Cancelation Policy

You are never locked in and can cancel at any time.

To cancel, simply send an email to customer care at: tina@tinasu.com at least 5 days before your renewal date.

You can find the renewal date in the Customer Center. This page is linked in the footer of every page inside the member's portal.  You can also access this page by first logging into the portal, and then click here.

If you do not hear from us after 5 days, it may mean that your email got caught into spam. To ensure we get you canceled properly, you can either send us a message on Slack to @helen. OR text 760-388-2204. We will confirm cancelation.
Return Policy

All sales are final. We do not offer returns unless charges were the result of our mistake, which we will correct.
Money Back Guarantee Policy

Periodically, during select enrollment periods, we offer Money Back Guarantee (MBG) to new members who enroll in The Tribe who are genuinely willing to give this process a fair chance. If they find that it isn't valuable for them, we will give them their first month's membership fee back assuming the following criteria is met and they are eligible for the MBG refund.

To be eligible for the MBG claim. The member must purchase the new membership during an enrollment period where this promotion is offered. The member must checkout using a link to a sales page that states this promise where we explain the terms of this MBG. The member must be brand new - have not enrolled previously.

To qualify for MBG:
  • The new member must have scheduled and attended two private 1-1 coaching calls that take place within the first 25 days of enrollment. These calls are 20 minute each. The member must have attended both calls, showed up on time, is open and emotionally available for the coach to help her/him.
  • The member must have completed the Foundational Course and completed the workbooks. You must submit the completed workbooks from this course to show your work.
  • MBG requests must be made within the first 25 days of the first day of enrollment, with attachment of completed workbook from the foundational course, to be eligible. MBG requests must be made in writing via email only by emailing Tina@TinaSu.com - DMs and text messages are not valid.

Any requests made outside of the above criteria will be ineligible and all sales are otherwise final. But you can cancel at any time. See Cancelation policy above for details.

Once a member claims a MBG refund. They would not be allowed to join our programs in the future.
Conditions of Use

Service provider reserves the right to update and change the Terms of Service at any time and without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account.
  • You must be 13 years or older to use this Service.
  • You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by one person – a single login shared by multiple people is not permitted.
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